Franklin Report Report Card for Cameo Cleaners of Gramercy Park in New York City
★ Franklin Report Card
Cameo Cleaners of Gramercy Park
284 Third Avenue
New York, NY 10010
(212) 677-3949
www.cameocleaners.com
info@cameocleaners.com
Main Contact: Jerry Pozniak
Categories
Dry Cleaning & Laundry

Services & Specialties
Steps above your neighborhood cleaner

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FR Review:
Cameo Cleaners of Gramercy Park is highly regarded as an all-around cleaner whose quality far surpasses what you'd receive at your average neighborhood cleaner, but without all the frills (and extra costs) associated with the city's most luxury cleaners. Cameo's clientele is invested in maintaining the quality of their wardrobes and appreciates that missing buttons are automatically replaced and loose hems are mended. Cameo offers traditional perc (perchloroethylene) dry cleaning, wet cleaning and the increasingly popular liquid CO2 method, which some consider less toxic. Cameo also offers leather cleaning, alterations, handbag repair and interior textile cleanings.

Cameo has been in operation since 1956 and Jerry Pozniak, Cameo's director since 1984, took the company over in 2006. Though Jerry himself is a dry cleaning industry veteran, he only hires workers without prior dry cleaning experience so that they won't have to be "untaught" bad practices. New workers then receive two weeks of training before being allowed to even "pick up the phone." The result: workers who understand not only how to handle garments, but the customers themselves. To this effect, Jerry empowers his staff to rectify a situation should a customer for some reason be dissatisfied, rather than having to "speak with management" first.

Prices are between what you'd find at "bag it and hang it" cleaners and the highest tier cleaners. Dress shirts start at $6.50, business dress starts at $30 and gown cleaning starts at $150. Pickup and delivery are free in all of Manhattan and Nassau county and parts of Suffolk County, Brooklyn and Queens. Cameo is a good choice for consumers on the lookout for a trustworthy dry cleaner that can handle jobs both big and small without breaking the bank.

Representative Client Comments:
"I send all of my laundry to them for cleaning--not just suits and shirts, although I certainly send a lot of those." "Jerry is always on top of alerting Cameo Customers to new trends or techniques." "Cameo is more expensive than your corner dry cleaner but more reasonable than a Madame Paulette--you truly get what you pay for." "Amazing customer service."

 
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