Franklin Report Los Angeles
Franklin Report Report Card for MIR Hardwood Design, Inc. in Los Angeles
MIR Hardwood Design, Inc.
13856 Bora Bora Way, Suite 211
Marina Del Rey, CA 90292
(323) 852-1114
www.mirhardwood.com
info@mirhardwood.com
Main Contact: Irina Orlova, Mark Chaplya
FR Rated
Categories
Flooring

Services & Specialties
Artistic hardwood floor design from a perfectionist

FRANKLIN REPORT RATINGS
Recommendation:
 
4.5
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FR Review:
If you want to walk on functional works of art, MIR Hardwood Design may be the company for you. Founded in 1946, we hear this California flooring company is small enough to take care of customer needs but large enough to deal with the biggest projects. Mark Chaplya, the principal of the company, has a Master’s Degree in sculpture from his home country of Ukraine. As an artist, he carved in marble and wood, so when he came to America in 1993, he began to apply his sculpting skills to custom floor design. After working his way up the hierarchy, Chaplya eventually took over MIR in 2010.

Most of MIR’s projects are located in the greater Los Angeles area and the company focus is the high-end residential market (4000-16,000 square feet of flooring, both interior and exterior). There are twenty employees, which includes three crews (two installation and one finishing). The most common project is custom parquet, which MIR can do with stone, wood and leather, as well as wood. The firm also inlays custom medallions in these same materials. All the work is done by hand. Refinishing, restoration, wood supply, radiant systems, soundproofing and floating installations are also services that they can provide. MIR only uses custom finishes, mostly with water-based polyurethane, oil or wax, and they always use custom-made stains. To avoid the swirl marks from buffing machines, all of MIR’s floors are finished by hand with sandpaper. All wood and products are FSC-certified, and a majority of the wood is reclaimed. Clients most frequently request oak and walnut, but MIR does install exotics such as Burmese teak and Ipê.

Clients report that the service and accountability at MIR is exceptional. On day one of a job, Chaplya gives all clients his cell phone number and tells them they can call anytime. Clients appreciate his professionalism and say that Chaplya does not deal with excuses and is always on time. For meticulous workmanship and work ethic, see MIR Hardwod Design.

Representative Client Comments:
“My experience with Mr. Chaplya has been exceptional. His ethics are beyond reproach.” “I have worked with MIR Hardwood for over six years, and have had nothing but good experiences.” “In a relationship that spans nearly a decade, I have personal experience that MIR Hardwood Design is one of those unique subcontractors that possesses those qualities and continues to deliver on its commitments. I would highly recommend MIR Hardwood Design for any of our projects from Classical to Modern and all types between!” “We have had the pleasure of working with MIR Hardwood on two projects, totaling over 10,000 SF of wide plank European White Oak and Douglas Fir. Their workmanship and dedication was continuous throughout both projects – from the initial site visits to the final installation details.” “When there is a wood or floor in a project, our first call is to MIR.” “We have been in business for well over 40 years, and it’s rare to find a subcontractors that is more dedicated and welcomed as a team member.” “MIR is our exclusive vendor for all our flooring needs here in Los Angeles.” “They produce the highest quality work with magnificent, Haute Couture results from often difficult flooring situations.” “Their employees are always impeccable, punctual, conscientious, discrete and kind.” “Their estimates always prove accurate.” “As a designer in Los Angeles for over 35 years, I appreciate MIR Hardwood Design’s workmanship and high level of spirit. I have only praise and recommendation. If you want the best, go with MIR.”

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REGISTERED (6 reviews)
Posted 3/6/2012
Reviewed By:
SteveFerqueron Los Angeles, CA

Bottom Line:
I would highly recommend MIR Hardwood Design for any of our projects from Classical to Modern and all types between!
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Project Description & Comments:
At JD Group, we look for the best subcontractors for each trade. Best to us is high quality, good value, and the determination to do what is promised as well as the tenacity to see a project through to its conclusion with excellent results. In a relationship that spans nearly a decade, I have personal experience that MIR Hardwood Design is one of those unique subcontractors that possesses those qualities and continues to deliver on its commitments.
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Posted 3/6/2012
Reviewed By:
PasterConstruction Westlake Village, CA

Bottom Line:
We have been in business for well over 40 years, and it's rare to find a subcontractor that is more dedicated and welcomed as a team member.
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Project Description & Comments:
MIR comes through every time. Their work is flawless, their knowledge unsurpassed, and they are a pleasure to work with. They have recently completed the hardwood flooring installation on a 30,000 square foot residence in Beverly Hills and another beautiful installation on a house in Westwood. They are currently bidding our next project, and we look forward to what I know will be another wonderful project.
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Posted 3/6/2012
Reviewed By:
GalperConstruction Culver City, CA

Bottom Line:
His work is outstanding and provides a great contribution to myself and other contractors.
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Project Description & Comments:
I am pleased to say that this is my 34th year as a General Contractor. My specialty is high-end projects. My experience with Mr. Chaplya has been exceptional. His ethics are beyond reproach.
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Posted 3/6/2012
Reviewed By:
VanceBurkeID LA, CA

Bottom Line:
I have high regards for Mark's work, and consider him an expert in his field, meeting my clients' highest quality standards.
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Project Description & Comments:
As an Interior Designer, I depend on working with vendors who can realize my vision, give me options to choose from, and are professional in the execution and completion of the project. I have worked with MIR Hardwood for over six years, and have had nothing but good experiences.
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Posted 3/6/2012
Reviewed By:
MichaelMaltzanArch LA, CA

Bottom Line:
When there is a wood or floor in a project, our first call is to MIR.
Recommendation:
Work Quality:
Cost Evaluation:
Value Analysis :
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Project Description & Comments:
We have had the pleasure of working with MIR Hardwood on two projects, totaling over 10,000 SF of wide plank European White Oak and Douglas Fir. Their workmanship and dedication was continuous throughout both projects – from the initial site visits to the final installation details. Their management and crew worked closely with us to ensure that each meticulous detail would meet our and our clients’ expectations. MIR Hardwood is a company with consummate professionals who are extremely knowledgeable about their trade and the woods they install.
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Posted 3/7/2012
Reviewed By:
Vincent Jacquard New York, NY

Bottom Line:
If you want the best, go with MIR.
Recommendation:
Work Quality:
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Value Analysis :
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Project Description & Comments:
MIR Hardwood Design is our exclusive vendor for all our flooring needs here in Los Angeles. MIR is professional, high-minded and truly dedicated to getting the job done right. I trust them implicitly with my finest clientele. They produce the highest quality work with magnificent, Haute Couture results from often difficult flooring situations. MIR's top-notch, "white glove" service is unsurpassed. Their employees are always impeccable, punctual, conscientious, discreet and kind. Their estimates always prove accurate. As a designer in Los Angeles for over 35 years, I appreciate Irina, Mark and MIR Hardwood Design's workmanship and high level of spirit. I have only praise and recommendation.
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