Franklin Report Report Card for Highlander Security and Telecom in Los Angeles
★ Franklin Report Card
Highlander Security and Telecom
4650 Dulin Road Suite 211
Fallbrook, CA 92028
(877) 877-1927
steve.highlander@verizon.net
Main Contact: Steve McClain
Categories
Security Systems

Services & Specialties
Comprehensive home security and surveillance systems

FRANKLIN REPORT RATINGS
RECOMMENDATION
 
4.5]
WORK QUALITY
 
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FR Review:
Highlander Security and Telecom installs high-end systems for a most discriminating clientele. Led by owner Steve McClain, the company offers services ranging from custom residential security systems and telephone networks to hardwiring home office computer networks. McClain works closely with interior designers, architects and general contractors, who generate more than half of his annual commissions. The firm is the exclusive subcontractor for one of the area's best A/V system designers, and implements security systems for some of LA's most recognizable Hollywood names.

McClain started the firm in 1991, following in the footsteps of his father, who spent 35 years in the business. Today, the two work together, offering 24-hour service, CCTV surveillance, fire alarms, burglar alarms and hi-tech card-access control security systems. The company also offers in-house monitoring systems—a rarity for a small security firm. Highlander has an extensive coverage area ranging from Ventura County to the Mexican border. We're told the eight-person staff responds almost immediately to service calls. Despite taking on more than twenty large projects each year, Highlander is lauded for its highly personalized service. It offers very reasonable rates and a competitive warranty on parts and service.

Representative Client Comments:
"Steve is an honest man who got great training from one of the best in the business." "They can do it all, and they do it without an attitude."

 
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