Franklin Report Florida Southeast
Franklin Report Report Card for Novateck Wood Flooring in Florida Southeast
Novateck Wood Flooring
1405 North Congress Avenue, Unit 11
Delray Beach, FL 33445
(561) 243-2843
www.novateckwood.com
Main Contact: Rosimeire Monteiro
FR Rated
Categories
Flooring

Services & Specialties
Wood, carpet, and tile sales and installation

FRANKLIN REPORT RATINGS
Recommendation:
 
4
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Value Analysis :
 
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FR Review:
Founded in 2003 with two Palm Beach County showrooms, Novatek sells and installs all types of wood flooring, as well as carpet, and ceramic, porcelain and stone tiles. This family-owned flooring company has garnered a reputation for flexibility, reliability and affordability. Owner Rosimeire Monteiro is said to be “a pleasure to work with” and “very accommodating.” Lead times for stock items are under two weeks, and pricing is “very fair.” Homeowners tell us Novateck’s installers are polite and considerate, and that installations are executed smoothly and on schedule as promised.

Representative Client Comments:
"The owner was absolutely wonderful. He supervised the entire installation himself.” “I recommend them to anyone who asks me for a floor person.” “Of all the vendors I used to remodel, they were the only one who did exactly what they said they were going to do when they said they would.” “They were very accommodating to our schedule.”

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1 star   (2)
 
 
REGISTERED (2 reviews)
Posted 7/22/2012
Reviewed By:
beanie boynton beach , FL

Bottom Line:
Run for your life!I wouldn't recommend to my worst enemy.
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Project Description & Comments:
Initially was going to do flooring, kitchen and baths. Ultimately only did bath (thank God). After Novateck refused to refund my initial deposit (which is unlawful) I agreed to do bathroom reno. Little did I know that for $5000 that would not include doing any plumbing. This wouldn't have been a problem had they told me this in the beginning so I could have it done before they tiled my bathtub surround!I have a nicely tiled bathroom with no vanity installed, sink, faucets or shower. In my opinion, this is a shady operation and I would strongly advise using someone else.
        Cost of Project: $1,001 - 10,000
Was this review: Helpful (3)    Interesting (1)    Flag as inappropriate
Posted 8/22/2012
Reviewed By:
Missy ,

Bottom Line:
Do not hire this company. They supplied us with the wrong kitchen cabinet and refused to return it.
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Project Description & Comments:
Kitchen renovation. They supplied us with the wrong kitchen cabinet and refused to return it. They only want your money and that's it. They pretend to be nice but beware. Horrible customer service. Do not use them.
        Cost of Project: $1,001 - 10,000
Was this review: Helpful (8)    Interesting (7)    Flag as inappropriate
 
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