Franklin Report Report Card for Gateway Plumbing & Heating in New York City
★ Franklin Report Card

Gateway Plumbing & Heating

304 Hudson St, Suite 510
New York , NY 10013
(212) 980-0909
www.gatewayplumbing.com
info@gatewayplumbing.com
Main Contact: David J. Cataneo
FR Rated

Categories
Plumbers

FRANKLIN REPORT RATINGS
Recommendation:
 
4.5]
Work Quality:
 
Cost Evaluation:
 
Value Analysis :
 
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Services & Specialties
High-end residential plumbing

FR Review:
Gateway is a second-generation family-owned firm that caters to a high-end residential crowd. Helmed by brothers John and David Cateneo, the company is noted for going the extra mile to achieve the expertise, decorum and delicacy required for top-tier projects (and high profile clients). This ranges from staffing and training plumbers who are capable of dealing with a $12,000 fixture to staying at the front lines of technology (want to turn up the heat from your iPhone? Gateway can make it happen). This is not a number to frantically pluck out of the phone book at random and call for a late-night emergency; rather, clients develop relationships with Gateway and come to think of them as “part of the team.”

Fielding a staff of eighteen, Gateway offers service seven days a week, with a few trucks on the road nights and weekends for emergencies. The rates are certainly on the higher side, though by no means over-the-top exorbitant. Overall, clients are happy to pay a little extra knowing they have a smart, friendly, and helpful plumber to rely on.

Representative Client Comments:
“Reliable people who always do what they say they will.” “Gateway can do anything.” “My client has had many unusual plumbing issues and emergencies during off hours. Gateway has dealt with all professionally and kindly and stuck with it until the problem was solved."

5 stars
 
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1 star (0)
REGISTERED (1 review )
Posted 10/16/2012
Reviewed By:
afzworks ,

Bottom Line:
Professional and kind
Recommendation
Work Quality
Cost Evaluation
Value Analysis
Project Description & Comments:
My client has had many unusual plumbing issues and emergencies during off hours. Gateway has dealt with all professionally and kindly and stuck with it until the problem was solved.
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