Franklin Report Report Card for Brilliants, Inc. in New York City
★ Franklin Report Card
Brilliants, Inc.
By Appointment Only
(917) 318-6241
Main Contact: Tori Dauphinot
Categories
Private Jewelry Dealers & Boutiques

Services & Specialties
Highest quality gems at excellent prices

FRANKLIN REPORT RATINGS
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5]
Work Quality
 
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FR Review:
Having Tori Dauphinot on your team is like having your best friend help you find the perfect jewel. Highly trained, extremely connected and extraordinarily personable, Dauphinot will find the right match for you and yours. While usually dealing with 2 to 5 carat engagements rings, she can also go bigger or smaller and find, or have crafted, most other high-quality jeweled pieces. Not only are all of the significant stones certified (which is not done in most stores) but the pricing is considerably less with Dauphinot as the broker. Furthermore, the experience is made as easy as possible, with Dauphinot offering many options, often at the offices of busy clients.

Trained by Tiffany in Special Projects, Dauphinot traveled the country educating stores on historic pieces and was then part of the project management team that opened the Dallas branch. Clients report that Dauphinot "really cares" about finding just the right thing and is good about "getting the best possible price" that is suitable for the occasion. Not everyone needs investment quality stones, and she encourages clients to only pay for quality that "makes sense." Entire families recommend Dauphinot, from grandparents purchasing graduation gifts to newlyweds making their first big purchase together.

Representative Client Comments:
"It is like shopping with your sister." "She is extremely good about working with husbands in finding the perfect surprise for the wife. And then she is also good about working with the wife to get it just right." "Tori has developed outstanding relationships with most of the significant wholesalers and a wonderful group of jewelry artisans." "She does like bling, but does what is right for the client."

5 Stars
 
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EXPERT REPORTER (1 review )
Posted 2/19/2011
Reviewed By:
Verified Review
oak830 New York, NY

Bottom Line:
Incredibly efficient and convenient, and an excellent value at the high end.
Recommendation
Work Quality
Cost Evaluation
Value Analysis
Project Description & Comments:
Tori is brilliant! She makes it so easy and you know what you are getting. Well under the retail cost with excellent advice and outstanding customer attentiveness. After a brief phone conversation, she came to my office with a few appropriate ring choices for Christmas. Fifteen minutes later we were done and my wife was thrilled. An elegant solution for a usually difficult undertaking.

Also, Tori is totally good about subsequent exchanges. A few years ago, my wife wanted something a bit different from what I brought home. Tori was totally gracious about dealing with that. She is looking to keep her customers happy for the long term. The only caveat is that Tori deals generally with high quality gems-- while she was terrific with my son-in-law-on-a-budget, her market is usually the high end.
        Cost of Project: $10,001 - 50,000
Was this review: Helpful (47)    Interesting (34)    Flag as inappropriate
FRANKLIN FIRST CLASS (1 review )
Posted 2/19/2011
Reviewed By:
Verified Review
Pine5 NY, NY

Bottom Line:
Incredible value, given the incredible quality. Like working with your sister.
Recommendation
Work Quality
Cost Evaluation
Value Analysis
Project Description & Comments:
Why would you ever go to a high-end retail store again for a serious piece of jewelry when Dauphinot can provide better quality at a much lower cost? Not only is she extremely helpful and knowledgeable, but it is so much fun. She has impeccable taste (assuming you like sparkle!), and guides you to reasoned choice. Recommend without hesitation.
        Cost of Project: $1,001 - 10,000
Was this review: Helpful (32)    Interesting (49)    Flag as inappropriate
 
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