Franklin Report Report Card for Artisen Wood, Inc in New York City
★ Franklin Report Card

Artisen Wood, Inc

6143 186th St
Suite 255
Fresh Meadows, NY 11365
(646) 402-9994
Main Contact: Joseph Santiago

Contractors - General

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Services & Specialties
Polished and professional wood floor installation and refinishing, Dinesen Certified Craftsman

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FR Review:
Artisen creates and celebrates the kind of floors that set the stage for greatness. They are able to bridge the gap between beauty and unpredictability. You might have seen a chateau in the Loire with that just so patina of wear and warmth, and were filled with inspiration but neither knew how to make it happen nor trusted your own eye to pick a sample. Alternatively, you were looking for that perfect downtown hip Bohemian Black-- not too smooth and dark as to be lost, but not too raw to lose its depth. This is where Artisen comes in. They have a strong range of prefinished samples and patterns, taking the guesswork out of the process, but can also touch these up for unique modifications. They have done all of this and more, hundreds of time for the top end with sample smooth vision.

CEO, Joseph Santiago takes immense pride in being a perfectionist, overseeing each job personally. Most installations are done in Manhattan for residential contractors, who completely value Artisen’s track record of reliability. Beyond their playbook of samples, they can match any client swatch, working up or down a few shades until achieving the concept. The firm is also a pioneer in a developing process involving LED light finishing which gives a hand rubbed polished look, but is lightning fast and odor free. Furthermore, this new technology allows the oil to penetrate better, resulting in greater durability, flawless planks and easier touch ups later. This LED process is also a substantial plus for residential refinishing work, where the shorter downtime is appreciated. Approximately three-quarters of their new installations are solid plank, and the rest engineered floors.

Service is a specialty with more than a dozen at the firm answering demand and calls, and many having been with the firm over a dozen years. Clients, contractors and architects are impressed, loyal and are willing to pay for the improved and reliable technique.

Representative Client Comments:
“Artisen Floors delivers quality and reliability, far above any other flooring contractor that we have worked with in the past.” “Since they start with samples, you totally know what to expect.” “From the time we discussed the scope of work until the work was completed, it was seamless, and they were very professional.” “They understood what I wanted, and even did a few samples of the color discussed with their impressive LED technology right in front of me, which showed the finished product in about 5-10 minutes. And no odor or downtime.” “Their pricing is competitive, and they really go the extra mile, to make what is usually such a headache into something as seamless as possible. Each corner is meticulously hand sanded.” “They provide color matching samples, product suggestions and an endless library of knowledge to help you pre-empt future issues from incorrect product or installation procedure.” “The overall job took half the time due to the LED technology. I was really impressed.” “If an issue arises, they immediately respond and stand behind both their product as well as their really smooth finishes.” “I can vouch for Artisen, as I have known and worked with the Joseph
for over 30 years.”

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