Franklin Report Report Card for Gunzer Electric in New York City
★ Franklin Report Card
Gunzer Electric
36-36 34th Street
Astoria, NY 11106
(718) 392-2219
www.gunzerelectric.com
admin@gunzerelectric.com
Main Contact: Randy Gunzer
Categories
Electricians

Services & Specialties
Commercial, industrial, institutional and residential electrical work

FRANKLIN REPORT RATINGS
Recommendation
 
5]
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FR Review:
With over 35 years in the business, 39 employees and a guaranteed 30-minute response time in Manhattan (for repeat clients), Gunzer Electric conjures up a great deal of customer satisfaction. While the company works with a handful of high-end contractors on large-scale renovations or restorations–both residential and commercial–we hear the team most enjoys working directly with homeowners, often on smaller jobs. Clients applaud Gunzer’s excellent customer service, and say this family-owned and -operated firm treats even the little tasks with a high degree of importance.

Gunzer’s expertise extends into all areas of troubleshooting and maintenance, as well as specialties like fire-alarm installation, structured cabling for audio/video systems and computers, lighting control design and installation, and–more recently–clean-air systems, solar energy and energy conservation. While Gunzer’s price quotes might cause some clients to cringe, even the cringers admit that the quality is top-notch.

Representative Client Comments:
“They are fabulous!” “Canceled last minute and were not very flexible about rescheduling because of their busy schedule.” “Everything went exactly according to plan. I am recommending the company to everyone.” “Mike [Gunzer] was helpful, friendly, courteous, willing to jump in when another company abandoned me.”

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1 Stars   (1)
 
 
REGISTERED (1 review )
Posted 3/5/2012
Reviewed By:
Bococa Brooklyn, NY

Bottom Line:
I would not recommedn this company to a friend.
Recommendation
Work Quality
Cost Evaluation
Value Analysis
Project Description & Comments:
I called Gunzer Electric and set up an appointment to receive an estimate for the work I wanted done. I took a vacation day from work to be home for the estimate. I received a call from Mr. Gunzer the morning of the appointment. He said he would not be able to make it to the appointment because he was on a job in Manhattan and couldn't leave that job. He apologized but did not offer to reschedule at a time that would be convenient to me. I would not recommend Gunzer Electric.
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