Franklin Report Report Card for ADT Security Services Inc. in New York City
★ Franklin Report Card
ADT Security Services Inc.
By appointment only
Long Island City, NY 11101
(866) 593-7384
www.adt.com
FR Rated
Categories
Security Systems

Services & Specialties
Home security systems and monitoring

FRANKLIN REPORT RATINGS
Recommendation:
 
4
Work Quality:
 
Cost Evaluation:
 
Value Analysis :
 
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FR Review:
This national company is something of a household name in New York, where customers have been slapping ADT stickers on their front windows for over 125 years. The behemoth ADT installs and maintains home systems covering burglary, fire, flood and carbon monoxide detection. Obviously, given the large size of the firm, not every client receives the exact same level of service. However, sources say ADT is "serious security." The systems are reasonably priced, as are the ongoing monthly fees. Overall, those looking for a boutique experience should move along, those looking for a simple, safe system will find ADT to be a "solid choice."

Representative Client Comments:
"If the baby sets off the alarm, there will be two fire trucks at your door, even if you call ADT to try to stop it!" "The client rep wasn't always quick to call me back." "Even though they're a large national company, I still felt like I got personalized, attentive service." "Definitely affordable, definitely solid system."

 
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