Franklin Report Report Card for Audio by James Inc. in New York City
★ Franklin Report Card
Audio by James Inc.
203 West 81st Street
New York, NY 10024
(917) 217-3295
www.audiobyjames.com
james@audiobyjames.com
Main Contact: James Taylor
FR Rated
Categories
Audio/Video Design & Installation
Telephone Systems

Services & Specialties
A/V; Sonos specialist

FRANKLIN REPORT RATINGS
Recommendation:
 
3.5
Work Quality:
 
Cost Evaluation:
 
Value Analysis :
 
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FR Review:
Principal James Taylor isn’t THAT James Taylor, but he does know good sound. From mid-fi to hi-fi, we hear there are few better. Audio By James’ client base is mainly residential and mostly in New York City and New Jersey, but the company will travel farther afield if need be. Taylor has deliberately kept his business small, preferring to maintain a personal involvement with each job. Clients appreciate the close-knit team’s focus on aesthetics, with particular attention directed to wire hiding and equipment placement. Some sources note that Taylor sometimes has to dedicate himself to other projects and can’t always come at the drop of a hat, but most appreciate the individualized attention he gives to each job.

In addition to home theater, multi-room and surround-sound installations, Taylor also installs telephone systems, keypads and remote control relay and outdoor speakers. Recently, he has been focusing on Sonos integrated audio systems, and has been earning high marks for his ability to get the best out of that technology. References say that Taylor is a perfectionist, a trait that we hear shows up in the outstanding quality of his systems. In business since 1987, Audio by James has enjoyed its success through word-of-mouth from customers and peers and is truly an insider’s find.

Representative Client Comments:
“He set up an amazing system for my home.” “The guy to talk to for Sonos systems.” “Small company, great for small and midsized jobs.” “Although he initially missed an early installation deadline, he made up for it by doing excellent work, and replacing my speakers, my receiver and my CD player for exceptionally reasonable prices." "After speaking to him, meeting with him at my house and detailing the work I wanted to have done, it took him over ten days to send a proposal." “The bill for all of his work, including the new equipment, was well within budget, and was lower than I thought it would be.” “Gets the job done perfectly.” “Punctual and extremely neat.”

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REGISTERED (1 review )
Posted 10/28/2015
Reviewed By:
Folger47 New York, NY

Bottom Line:
James is friendly, a terrific craftsman, deeply knowledgeable, diligent, and does superb work. You can't ask for better.
Recommendation
Work Quality
Cost Evaluation
Value Analysis
Project Description & Comments:
With my wife growing increasingly depressed by the tangles of black wiring that supported our haphazard audio-visual arrangements, we went to the Franklin Report and had the good fortune to find Audio by James. The proprietor, James, does all his own work, and, along with being highly personable, is an absolute wizard. He gave us three handsomely-mounted televisions and a magical Sonos sound system that seems to be able to lay its electronic hands on every piece of music ever recorded. James is a consummate craftsman, and his work looks every bit as good as it sounds. Also, the cost seemed very reasonable. Moreover, he has remained on hand; when a small glitch arose (from a neighbor tampering with our cable connections) he was there immediately to put things to rights. As I hope is clear, we could not be happier with Audio by James, and would recommend him unhesitatingly for any job, large or small.
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