Franklin Report Report Card for Ultimate Sound & Installations in New York City
★ Franklin Report Card
Ultimate Sound & Installations
2417 Jericho Turnpike
Garden City Park, NY 11040
(718) 729-2111
www.ultisound.com
sales@ultisound.com
Categories
Audio/Video Design & Installation
Security Systems
Telephone Systems

Services & Specialties
Fully integrated, sophiscated, home technology systems

FRANKLIN REPORT RATINGS
RECOMMENDATION
 
5]
WORK QUALITY
 
COST EVALUATION
 
VALUE ANALYSIS
 
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FR Review:
Ultimate distinguishes itself as one of the best and brightest technology design shops by doing it all extremely well. From the highest-caliber home-media systems to security, telephone, lighting, computer networking and climate control they seamlessly blend fully-integrated quality systems. Furthermore, it’s done invisibly and with easy controls for the client.

Jack Borenstein leads this multifaceted company as a self-made multifaceted man. His personal training in the trades is vast, including electronics, plumbing, tile and marble, phone systems and general contracting. Thus, he more than “shows ‘em how it’s done,” very much helping to keep the trades on track. Clients such as Nicolas Cage, Kathleen Turner, F. Murray Abraham and Mayor Bloomberg all praise Ultimate’s systems for their high fidelity and ease of use. Complete customer service is the objective, taking computer networking all the way from the migration to a new computer to teaching Word. And all is done properly, with separate networks for computer use versus AV use for additional security, if warranted.

Pricing is quite reasonable for this extreme level of service, with hourlies in line with industry standard and equipment at street prices, below the Best Buy showdowns. So next time you feel the need to switch on your air conditioning during the drive back from the beach or check on your puppy from Bali, contact Ultimate to install a smart, action-ready, integrated technology solution.

Representative Client Comments:
“A pleasure to work with from beginning to end.” “Amazingly, they can also take on the GC role, building closets, plastering, painting, even faux finishes. You know it will be done right and meticulously.” “They take pictures of everything before, and afterwards every paper is back in its starting place.” “Their insight and design ideas resulted in a system that truly exceeded by expectations.” “Very professional with the highest quality service.” “They invest in their crews with good training.” “Met all demands with a smile.” “Never any complaints from Jack: he just makes it work.” “They provided service quickly without any headaches and exactly to the terms of the contract.” “Extremely satisfied. I would use them again.”

5 Stars
 
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REGISTERED (7 reviews)
Posted 10/19/2010
Reviewed By:
Brenda Silver white plains ,NY

Bottom Line:
The Ultimate!
Recommendation
Work Quality
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Project Description & Comments:
Installation of a flat screen tv.Outfitting a closet with electronic equipment. Installing ventilation in closet. Setting up a remote control for several components.
        Cost of Project: $1,001 - 10,000
Was this review: Helpful (69)    Interesting (66)    Flag as inappropriate
Posted 10/20/2010
Reviewed By:
M. Hans Liebert New York ,NY

Bottom Line:
Ultimate represents the meaning of professionalism.
Recommendation
Work Quality
Cost Evaluation
Value Analysis
Project Description & Comments:
Full home media installation and maintenance including a home theater projection system and several smaller systems throughout the home.
        Cost of Project: $50,001 - 100,000
Was this review: Helpful (47)    Interesting (80)    Flag as inappropriate
Posted 10/20/2010
Reviewed By:
Mike Tsinberg Mount Vernon ,NY

Bottom Line:
Work with them is easy. I highly recommend.
Recommendation
Work Quality
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Project Description & Comments:
I am very pleased with Ultimate Sound professionalism and quality of work delivered. The project was delivered on time with excellent hardware and software quality. The user control interface developed is superb! Especially would like to note the tidiness and high level of creativity used during implementation. The customer support and customer interface is of highest quality. I highly recommend this company for AV installations.
        Cost of Project: $100,001 - 250,000
Was this review: Helpful (56)    Interesting (59)    Flag as inappropriate
Posted 10/20/2010
Reviewed By:
Martha Fleischman New York ,NY

Bottom Line:
Excellent service, timely follow-up, pleasant staff.
Recommendation
Work Quality
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Value Analysis
        Cost of Project: $10,001 - 50,000
Was this review: Helpful (81)    Interesting (61)    Flag as inappropriate
Posted 10/26/2010
Reviewed By:
Claire Hassid Forest Hills ,NY

Bottom Line:
I would not hesitate to recommend them to a friend or family member taking on a major project.
Recommendation
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Project Description & Comments:


Skills: Able to undo a highly complex and untidy system, created in the past by a third rate company, and bring it up to standard with a minimum of fuss and cost.

Upgraded a clunky, difficult remote into one that works intuitively and is a joy to use.

Personality and tidiness. Their technicians know what they are doing and they are articulate and gracious, besides. Work neatly.

This is a first class company and they are superb problem solvers.
        Cost of Project: $1,001 - 10,000
Was this review: Helpful (63)    Interesting (54)    Flag as inappropriate
Posted 11/26/2010
Reviewed By:
alice elgart new York ,NY

Bottom Line:
YES
Recommendation
Work Quality
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Project Description & Comments:
This Company worked till the job was complete and in perfect working order. They also return to make updates and adjustments. Excellent customer service!!
        Cost of Project: $10,001 - 50,000
Was this review: Helpful (77)    Interesting (47)    Flag as inappropriate
Posted 3/19/2020
Reviewed By:
FMurray Abraham New York ,NY

Bottom Line:
Excellent service and attention by experts who make the process and the product easy and reliable.
Recommendation
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Project Description & Comments:
This is to highly recommend Jack Borenstein and Ultimate Sound & Installations. His technicians are not only highly competent, they are courteous, and reliable; they show up on time. Jack made a promise that if anything were to go wrong, even on a weekend, help was just a phone call away. I can't begin to tell you how dumb my wife and I are with gadgets; so even though I had all the instructions before me, there have been times when I simply wanted to scream and throw shoes at the damn system. Instead. a phone call later, and it was all ok. Recently there was a problem that had to be solved with a visit, and it was solved it in about five minutes; that afternoon there was a follow up phone call, checking to see if we were satisfied. I can't say enough about my experience with this organization; and I should add that I have not received any kind of payment or gifts for this testimonial. It's just so damn rare to run across people who actually deliver on their promises. F Murray Abraham
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