Franklin Report Report Card for MacTechnologies Consulting in New York City
★ Franklin Report Card
MacTechnologies Consulting
545 Eighth Avenue
Suite 401
New York, NY 10018
(212) 201-1465
www.mactechnologies.com
ktekinay@mactechnologies.com
Main Contact: Kem Tekinay
Categories
Computer Installation & Maintenance

Services & Specialties
Macintosh training, installation, networking and support

FRANKLIN REPORT RATINGS
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4.5]
WORK QUALITY
 
COST EVALUATION
 
VALUE ANALYSIS
 
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FR Review:
Given the name, it's no surprise that MacTechnologies provides full-service consultation for all Macintosh systems. We hear the company, run by Kem Tekinay, is small and dedicated, and that it establishes long-term relationships based on "honesty and personalized service." In addition to consulting, the firm provides custom programming, networking, troubleshooting, maintenance and on-site training including email, Internet and software support.

MacTechnologies consults mainly in Manhattan (a one-hour minimum is required), although technicians will travel farther afield for a higher minimum. Phone service is billed at the normal rate, in half hour increments, but we hear Tekinay doesn't charge for quick fixes. MacTechnologies does not sell Macs, but can address most other customer requests.

Representative Client Comments:
"Kem is our in-house mechanic." "He keeps our computers running, period." "Not cheap, but quick to respond to all issues, so you get your money's worth." "Kem is patient with us, a real rarity among computer guys."

 
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