Franklin Report Report Card for Reality Works Consulting in New York City
★ Franklin Report Card
Reality Works Consulting
49 Hop Brook Road
Brookfield, CT 06804
(203) 942-6019
Main Contact: Chris Doherty
Computer Installation & Maintenance

Services & Specialties
Computer installation, networking and support; Internet specialist

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FR Review:
Clients say Reality Works principal Chris Doherty is a "diligent and thorough" computer wizard who goes to great lengths to find solutions to even the most baffling hardware, software and network issues. The company provides large, corporate-level information technologies to small businesses and individuals in Manhattan and the metro area.

Reality Works offers installation, troubleshooting, repair, networking and consultation services for both Macintosh and PC systems. Doherty is reputed to be particularly skilled at addressing connectivity solutions for high-speed Internet access. Rates are quite affordable, and if a problem can be fixed easily over the phone, Doherty will often do it for free. References tell describe Doherty as patient and efficient, and they appreciate his down-to-earth approach of explaining complicated problems in terms they can easily understand.

Representative Client Comments:
"He might take a while, but he always figures out the problem in the end--even if the manufacturer can't figure it out." "There have been many nights when I've gone to bed and he's still working on the problem. And then he turns out the lights when he's done." "I keep telling him he should charge for phone support for existing clients." "We would be lost without Chris. You could not find a nicer guy and he is always there in an emergency."

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REGISTERED (1 review )
Posted 5/23/2010
Reviewed By:
Elizabeth Franklin
Elizabeth Franklin New York ,NY

Bottom Line:
The best of the best.
Work Quality
Cost Evaluation
Value Analysis
Project Description & Comments:
I have used Chris for over 10 years with the complete confidence that he will always get it done. Whether it is a dire situation like when my hard drive crashed (he recovered everything) or just installing and teaching me about Photoshop (he did it very smartly using a valid Student Purchasing Discount for my daughter), we can always count on Chris. Also, for his best customers, he finds a way to be there within hours at the most.
        Cost of Project: $10,001 - 50,000
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