Franklin Report Report Card for Personal Touch in New York City
★ Franklin Report Card

Personal Touch

65-02 Otto Road
Glendale, NY 11385
(718) 417-6740
Main Contact: Sal DiPiazza


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Services & Specialties
Superb residential moving, packing and storage

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FR Review:
Working exclusively through referrals, Sal and James DiPiazza and the team at Personal Touch have developed a reputation for being one of the finest moving companies in New York. Working almost exclusively in Manhattan, this company takes the name Personal Touch to new levels--by meeting with each client to estimate the individual needs of the job and establish a flat fee to cover the entire move. Happy patrons remark that there are no hidden costs--the price estimated is the price paid.

Personal Touch is expensive, but sources happily pay the bill for the level of service and a "job extremely well done." Moreover, sources appreciate the fact that DiPiazza never "rakes you over the coals" by overcharging for moving supplies (a practice all too common in the industry.) Instead, his prices for supplies are just above cost.

Customers report that DiPiazza brings far more men (each one reported nicer and more helpful than the next) to each job than most firms--and more than they ever expected. All involved seem to benefit from this unique "high manpower policy." Loyal fans couldn't be happier with DiPiazza and his "amazing" staff, and they add that the value and service at Personal Touch is truly exemplary.

Representative Client Comments:
"Their attention to detail went beyond what I ever thought possible." "Best mover I have ever used!" "There is no reason to consider another company." "The entire experience was pleasant from the time they arrived until the time they left." "Efficient, courteous, careful--and anxious to please." "Not only is Sal one of the hardest working men I have ever met, his staff is equally motivated and enthusiastic." "Unbelievably organized, pleasant, and fast." "Not that anyone enjoys moving, but these guys were so great I was almost sad when the day was over." "I had absolutely NO worries." "They packed, moved and unpacked me, and I was pretty much removed from the entire process. I almost fell over when I moved into my new home and it looked like I had been there for years, everything perfectly in its place--these guys are fabulous."

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REGISTERED (1 review )
Posted 4/23/2012
Reviewed By:
Marian Gibbon New York ,NY

Bottom Line:
Outstanding. Wouldn't hire any other movers in NY.
Work Quality
Cost Evaluation
Value Analysis
Project Description & Comments:
I first hired Personal Touch over 10 years ago and have subsequently hired them two additional times, in addition to referring them to a handful of friends, all of whom have hired Personal Touch to move large family homes locally.

I cannot speak highly enough of them. Sal, the owner of the company, has overseen all of my moves personally, and while they are (very!) expensive, it is worth every penny to have them care for your move from beginning to end. My moves have been totally headache-free, they think of everything and have cared for my items large and small as if they were their own.
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