Franklin Report Report Card for Henry Myers Plumbing & Heating in New York City
★ Franklin Report Card

Henry Myers Plumbing & Heating

551 39th Street
Brooklyn, NY 11232
(718) 836-1324
www.henrymyersplumbing.com
hmphlmp@aol.com
Main Contact: Henry Myers
FR Rated

Categories
Plumbers

FRANKLIN REPORT RATINGS
Recommendation:
 
5]
Work Quality:
 
Cost Evaluation:
 
Value Analysis :
 
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Services & Specialties
Plumbing installation and service

FR Review:
Word is this family-run business takes care of its clients like family—serving both residential and commercial clients, it is consistently ranked among the city’s fi nest affordable plumbers. The firm operates with four crews: two focused on working with contractors on major renovations, the other two attending to service calls. Clients report that the staff (many plumbers have been with the firm for over a decade) is professional and friendly and will explain what they’re doing while they’re doing it. Most jobs are either in Manhattan or Brooklyn, but if you’re far away and have a serious undertaking, they’ll make the trek. References report Henry Myers is at its best in smaller jobs, which the owner takes as seriously as major overhauls. Free estimates precede most jobs, which clients fi nd valuable. Hourly rates are slightly below standard, another perk.

Representative Client Comments:
“The kind of guy that you call to come in and fix what some other plumber messed up.” “Owner does work himself, which says a lot!” “Get Timmy if you can.” “While maintaining their professionalism at all times, they were also very friendly and explained in detail what they were working on.” “Had a hard time getting in touch with them.” “The project was completed in two days as promised and I was one happy customer! Their work was flawless.” “Even though I’m way out in Queens, they came up to do a small job because we got along well.”

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REGISTERED (1 review )
Posted 12/9/2009
Reviewed By:
dsiegel New York, NY

Recommendation
Work Quality
Cost Evaluation
Value Analysis
Project Description & Comments:
I called and they came right away and looked at my project. They said they knew what needed to be done and would call again to schedule the work. After a week they had not called back. Two weeks of phone messages later, I decided to stop trying to contact them. I believe they are good plumbers and very bad communicators. I probably left them 20 phone messages and they didn't call back.
        Cost of Project: $301 - 1,000
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