Franklin Report Report Card for Orren Pickell Building Group in Chicago
★ Franklin Report Card
Orren Pickell Building Group
740 W Fulton St.
Chicago, IL 60661
(847) 572-5200
Main Contact: Eric Pickell
Contractors - General

Services & Specialties
Residential design/build and general contracting

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FR Review:
Clients say Pickell earned its ranking as "2001 Custom Home Builder of the Year," an honor bestowed on the firm by Custom Home magazine. From Lincoln Park to Lake Geneva and west to Barrington, they rave about this company's across-the-board services, ranging from thoughtful attention to design to top-notch quality.

The Pickell resources run wide and deep. Within this large firm's umbrella are: a custom-home building group, responsible for what is considered the company's "signature" top-to-bottom design/build service; a design group that offers only architecture; a remodeling group that handles the gamut from gut renovations to kitchen and bath remodeling, historic restorations and maintenance; CabinetWerks, which makes custom cabinetry (see review under Millwork) and a real estate group. Despite its size and reach, however, clients say Orren Pickell has not lost touch with his roots, which dig back to a painting and remodeling business that supported his architecture schooling. He built the first Pickell home by himself, 25 years ago.

Now, supported by a stable of highly trained specialists in the full range of disciplines required for quality custom work, Pickell has garnered numerous awards for design and construction and a long line of very satisfied customers. Either Orren Pickell or his chief architect meets initially with a prospective client to determine what the client wants, then assigns the in-house architect that best matches the client's personality and project. Under Pickell's design philosophy, a house should be married to the land. Once plans are finalized, a construction supervisor is assigned. While some clients report that the super was always on top of the job, even making improvements to the design, another complained that the super did not check the site as much as expected and assumed he was busy with additional assignments. All the clients, however, said they were impressed with follow-up and told us Orren Pickell was personally available for any problems or questions.

Representative Client Comments:
"My father was a retired builder. He watched Pickell's men work and was ready to jump on them. But what he saw only impressed. For the first time in his life, he had nothing to say." "Very strong on design, very strong on quality. Even underneath, in the wall, it's done right." "Did everything we wanted, exactly the way we wanted it." "People are now raving about our house!" "I settled for a smaller house with Pickell to stay within budget. But I could rest assured. Now it's been six years and every day I'm very grateful."

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