Franklin Report Report Card for Audio Command Systems in Los Angeles
★ Franklin Report Card
Audio Command Systems
1527 Pontius Avenue
Los Angeles, CA 90048
(310) 444-3882
Main Contact: Barry Cayton
Audio/Video Design & Installation

Services & Specialties
Custom A/V systems

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FR Review:
This expert firm consistently delivers cutting-edge technology—and is frequently called upon to give command performances in celebrity homes. Industry professionals, clients and CE Pro magazine agree that Audio Command Systems (ACS) is one of the premier designers and installers in the country. With offices in Los Angeles, New York and Southern Florida, ACS has 41 years of experience in high-end markets.

Audio Command is in demand. According to CE Pro, the company has been one of the top five revenue-producing A/V firms in the country for ten years in a row. The firm’s LA office leverages the company’s size to improve purchasing power and attract top talent, but operates like a boutique firm handling only 20-25 large-scale projects annually, with budgets starting at $250,000. The company maintains no inventory and orders components and materials on a project-by-project basis. Clients say the lack of pressure to move stock contributes to its emphasis on customer service.

The LA office's fifteen employees work with the city's best architects, general contractors and interior designers to create highly customized, state-of-the-art systems. Each ACS system is unique, built to customer specifications after a free consultation. All work comes with a one-year parts and labor warranty. And service…well, that’s Audio Command’s specialty. Each client receives direct personalized attention from the company’s principles and their calls for service, or anything else for that matter, are answered immediately and service personnel is ready to respond 24 hours a day, seven days a week. Clients who want the gold standard—and are willing to pay for it—are happy to command this firm's extraordinary services.

Representative Client Comments:
"The installation crew was like a team of engineers. They had 3-D computer-generated architectural schematics of my house prepared upon consultation. Throughout the process they kept me fully informed with consistent and detailed reports." "If you want a truly unique A/V system, these are the guys."

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