Franklin Report Report Card for Bobcat Carpet & Fabric Care in Los Angeles
★ Franklin Report Card
Bobcat Carpet & Fabric Care
11630 Tennessee Avenue
Los Angeles, CA 90405
(310) 478-4438
(310) 914-3342
www.bobcatcarpetcare.com
info@bobcatcarpetcare.com
Main Contact: Al Casas
Categories
Carpets & Rugs
Upholstery & Window Treatments

Services & Specialties
Area rug, carpet, upholstery and textile cleaning and repair

FRANKLIN REPORT RATINGS
RECOMMENDATION
 
4.5]
WORK QUALITY
 
COST EVALUATION
 
VALUE ANALYSIS
 
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FR Review:
Decorators, homeowners, rug dealers and textile manufacturers run toward this Bobcat. We hear Bobcat Carpet & Fabric Care is the place to call for all rug and carpet cleaning, repair and protection needs. Founded in 1977 by Al Casas and his wife, Vicky, this family-owned business cleans on-site or in its plant. Al holds certificates from the Institute of Inspection and Restoration Certification (IICRC) and the Association of Specialists in Cleaning and Restoration (ASCR) and clients value his restoration expertise.

The firm deals primarily with residential clients but does a bit of high-end commercial and museum work. The twenty-person firm serves most of West LA, some parts of San Diego, Palm Springs and Santa Barbara, and has done projects in New York and Las Vegas. Hourly rates apply for repair work, while cleaning charges are generally determined by the square foot. There is a minimum fee required per project but moving of light furniture and touch-ups are free.

References enthuse about Bobcat's high-quality cleaning and repair services. Customers also love the fact that the company will go the extra mile to help out a client; when one client's home flooded, Bobcat was there at 5:30 a.m. to save the fine rugs. Customers tell us they appreciate the moderate prices for competent service, reliability and promptness that they feel are worth every penny.

Representative Client Comments:
"Good follow-ups." "Customer-oriented." "Very good at what they do. A joy to work with."

 
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