Franklin Report Report Card for DRAKES Quality Carpet & Upholstery Services in Los Angeles
★ Franklin Report Card
DRAKES Quality Carpet & Upholstery Services
12101 Jefferson Boulevard
Culver City, CA 90230
(310) 301-8405
www.drakescarpetcleaning.com
info@drakescarpetcleaning.com
Main Contact: Diana Drake
FR Rated
Categories
Carpets & Rugs - Cleaning & Repair
Upholstery & Window Treatments - Cleaning & Repair

Services & Specialties
Area rug, carpet and upholstery cleaning, installation and repair

FRANKLIN REPORT RATINGS
Recommendation:
 
5
Work Quality:
 
Cost Evaluation:
 
Value Analysis :
 
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FR Review:
Highly recommended by insiders, Drakes is well known for cleaning, repairing and installing wall-to-wall carpets. The company, which also cleans leather, chenille, upholstery and area rugs, specializes in spot-cleaning pet stains. Drakes also has a maintenance program for the routine cleaning of wall-to-wall carpets that is designed to fit each patron's needs. Cleaning is done on-site or in the company's plant.

Established in 1998 by Diana Drake, the firm is licensed, insured and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Drakes is located in West LA but serves clients in most of LA County, San Fernando Valley, Orange County, Ventura County, Northern San Diego County and the entire Palm Springs area. Cleaning is priced by the square foot while repair is priced by the hour. Pickup, delivery, estimates and moving of some furniture are free of charge.

Sources praise the efficient and customer-oriented service Drakes provides. We hear that the company's follow-up skills, professional demeanor, flexibility and moderate prices make them one of the most reputable carpet cleaning businesses in Los Angeles.

Representative Client Comments:
"The least expensive carpet cleaner I've had." "Fabulous job on spots and stains." "I love their billing system. Customer service is amazing and they work around my schedule." "I was very impressed and have referred them to several people." "Very professional. Took time to explain things to me." "Gets the job done quickly and without fuss." "Diana is such a pleasure to work with."

 
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