Franklin Report Report Card for Niagara Carpet & Cleaning Systems Inc. in Los Angeles
★ Franklin Report Card

Niagara Carpet & Cleaning Systems Inc.

10755 Sherman Way
Suite 3
Sun Valley, CA 91352
(818) 503-9447
Main Contact: Tom Tarpinian, John Tarpinian

Carpets & Rugs
Upholstery & Window Treatments

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Services & Specialties
Area rug, carpet, and upholstery cleaning, repair and restoration


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FR Review:
One of Los Angeles's best-kept secrets, Niagara Carpet & Cleaning Systems is considered by high-end dealers, manufacturers, designers, architects and homeowners to be one of the region's preeminent area rug and carpet cleaners. The bulk of the firm's business is subcontracting for dealers who can't fit the slow and meticulous task of cleaning and repair into their schedules. The firm favors the kind of regular maintenance that really does keep your floor "so clean you can eat off of it."

In business since 1980, Niagara is managed by its founder, Tom Tarpinian, and his brother John. The company cleans, repairs and restores all types of antique and modern area rugs and tapestries, wall-to-wall carpets, upholstery and wall coverings. We hear that this firm is one of the few that specializes in cleaning sisal, seagrass and jute rugs. Fabric protection, deep wood floor cleaning, block sizing and flood damage control are just a few of the additional services these skilled workers provide. Clients find it especially effective to have their hardwood floors cleaned of residue and soap at the same time as their rugs are removed for their routine cleaning trips. The licensed, bonded and insured company is a member of ASID. Every member of its ten-person staff has passed very specific training routines and most have been with the company a very long time. Insiders confirm that the workers of Niagara are very skilled and knowledgeable.

With a primarily residential clientele, Niagara serves West LA, Pasadena, West Hollywood, Bel Air and Marina del Rey. Depending on the job, cleaning is done on-site or in Niagara's plant. There is an extra charge for pickup and delivery. Pricing is usually per square foot and estimates are free, as is the moving of furniture when necessary. Customers say they appreciate Niagara's competitive pricing, especially given the efficient and dependable service. Some sources are satisfied enough to insist they won't use anyone else.

Representative Client Comments:
"Very hands-on." "The only company I recommend. Good follow-up." "I've been depending on them for years." "Front desk can be a bit brusque if you're a new customer calling for the first time, but I suppose that is typical for a referral-based company." "Punctual and efficient." "Always my first choice."

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