Franklin Report Report Card for Melrose Carpet in Los Angeles
★ Franklin Report Card

Melrose Carpet

7951 Melrose Avenue
Los Angeles, CA 90046
(800) 887-8822
www.melrosecarpet.com
melrosecpt@melrosecarpet.com

Categories
Carpets & Rugs
Flooring
Upholstery & Window Treatments

FRANKLIN REPORT RATINGS
Recommendation
 
5]
Work Quality
 
Cost Evaluation
 
Value Analysis
 
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Services & Specialties
Area rugs and carpets, installation, repair and design; hardwood flooring; window treatments

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FR Review:
"Excellent," "innovative" and "fresh" are some of the adjectives used by clients to describe Melrose Carpet. The firm is reported to be one of the city's favorite rug and carpet sources. Established in 1965 by Isac Novian, who learned the trade under the tutelage of his father, Amir, Melrose Carpet restores, repairs and installs area rugs and window treatments. It also installs wall-to-wall carpets, hardwood, cork, rubber, tile and vinyl floors. A family-owned and operated company, it is one of Los Angeles's biggest suppliers of sisal, seagrass, and natural wool rugs. Its showroom, which is open to the public, houses an impressive rug inventory.

With a full-time staff of 25, Melrose Carpet is licensed, bonded, insured and a member of The Chamber of Commerce and the World Floor Coverings Association. Dealing primarily with residential clients in Beverly Hills, Brentwood, West Hollywood, Pacific Palisades, Santa Monica, Venice, Malibu, Calabasas, Hidden Hills, Pasadena, Santa Barbara, and Montecito, the company works with designers, contractors and architects. Installation and retail are usually priced by the square yard or by the square foot. Restoration and repair are by the hour. Estimates are free, but there is a charge for pickup and delivery as well as for moving furniture. This full-service, good-value firm comes highly recommended by clients and is a requisite stop on any search for seagrass or sisal rugs.

Sources tell us Melrose's selection is extensive, its workmen efficient and the sales staff very professional and knowledgeable. We're told follow-up appointments don't fall by the wayside and deadlines are met effortlessly. Prices are reasonable and many agree the service is excellent.

Representative Client Comments:
"Innovative." "Cutting-edge selections." "Definitely customer-service oriented. Constantly updating their products." "Responsive. Great on follow-ups."

 
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