Franklin Report Report Card for Santa Cruz Designs in Los Angeles
★ Franklin Report Card
Santa Cruz Designs
5217 Venice Boulevard
Los Angeles, CA 90019
(323) 938-3878
Main Contact: Carlos Hurtado
Upholstery & Window Treatments

Services & Specialties
Trade only--Custom window and bed treatments; wall and furniture upholstery

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FR Review:
Santa Cruz Designs is known for creating custom-made window treatments, pillows and bedding for the trade. Owner Carlos Hurtado's skilled team also specializes in wall upholstery and custom hardware and has recently added furniture upholstery and re-upholstery to their repertoire. Reports indicate that this firm works best when in close communication with the decorator or designer.

This family-owned gem has been in the drapery/upholstery business for over 25 years. Many of their clients have been with them since they hung up their shingle, many of them top designers featured on the AD 100. Loyal fans tell us they like the personalized service and the fact that Santa Cruz will come back a year later (at no charge) to fix anything that goes awry. Prices are very good and we hear that work takes about four to six weeks.

Representative Client Comments:
"They haven't raised their prices in years." "On-time performance – very professional installation." "Good, solid work at more than fair prices." "Accurate measuring so no unnecessary fabric is ordered." "Adaptable to the many design changes, always makes it work for the clients." "Always a delight to work with." "Excellent customer service and excellent finished product." "Prompt and extremely well detailed." "Understands how to 'drape' fabric and sew a straight hem!" "Can always depend on the highest quality workmanship!"

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