RECOMMENDATION
|
|
4.5
|
WORK QUALITY
|
|
|
COST EVALUTION
|
|
|
VALUE ANALYSIS
|
|
|
|
ADD YOUR REVIEW
|
|
|
|
|
Services & Specialties
Top-notch plumbing installation and service
|
|
FR Review:
The professionals at Fred Smith–known informally as the “rocket scientists” of plumbing–lend their NASA-level expertise to both small and large jobs at all phases of the plumbing process. The company brings over a century of experience (really!) and one of its field supervisors to troubleshoot and assess each job, free of charge, before sending the mechanic. Led by principal Phillip Kraus, the firm reportedly can “adjust to anything” and consistently delivers efficient, top-quality work. Based right in the heart of the city, we’re told Fred Smith keeps service technicians in reserve to ensure a quick response time.
While references tell us the firm has “A” and “B” crews, clients describe all the Fred Smith’s men as consummate professionals–courteous to clients, respectful of space and highly skilled. Managers of prestigious co-ops and flagship general contractors all recommend Fred Smith without exception. Interestingly, as a result of economies of scale and the firm’s meticulous troubleshooting, Fred Smith’s prices are competitive with anyone in the city. And considering the fact that about 60 percent of the firm’s repair jobs are done with one man and charged accordingly, the firm may be not only the city’s best overall plumbing contractor, but one of its best values as well. In recent years the firm has been focusing more on larger projects, and may not have time for repair work. Additional services include installation & maintenance of Culligan Water Filtration Systems.
Representative Client Comments:
“They are fabulous. Fred is tremendous!” “The best of the best–no question.” “Has the best response time in town because of the large staff. Does great work.” “I’m a woman who has often dealt with Fred Smith individually at fairly affluent addresses to stop leaks, install fixtures and install and service a water filter. They are the only plumber I will call.” “Good quality work at reasonable prices, though they did cancel my appointment once.” “They are fast, extremely knowledgeable and they will return without charge if things don’t work out properly and fi x them so that they do.” “Clean, efficient, friendly.” “No job is too tough.” “Came in under their estimate. What more could I ask for?” “They are the only plumber I will call.”
|
| 5 Stars
|
|
(1)
|
| 4 Stars
|
|
(1)
|
| 3 Stars
|
|
(0)
|
| 2 Stars
|
|
(1)
|
| 1 Stars
|
|
(0)
|
|
|
|