Franklin Report Report Card for Brown-Buckley Inc. in Los Angeles
★ Franklin Report Card
Brown-Buckley Inc.
9036 Vista Grande Street
Los Angeles, CA 90069
(310) 274-7652
brownbuckleyinc.com/
contact@brownbuckleyinc.com
Main Contact: Thomas A. Buckley
Categories
Interior Design

Services & Specialties
Period-specific, comfortable, caring interior design

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FR Review:
Clients commend Tom Buckley for his knowledge of various design periods and details, his stylistic flexibility and his gentlemanly nature. In the interior design business for almost 50 years, Buckley is an established presence in LA. He most often works in the traditional mode, but in recent years, he has produced simpler, edited, relaxed versions of his eclectic past. Brighter colors are still favored, either as the main palette or as strong bit players. He is most often cited for his sincere interest in working with patrons to achieve their design objectives.

Buckley established his firm in 1969, after working in New York with the legendary Mrs. Brown at McMillen Inc. for fifteen years. The firm has a notably strong staff of four with Buckley as the primary client contact. Buckley does most of the shopping himself and takes on about four major projects each year. Many clients have been working with Buckley for over twenty years, but are now updating in a less formal style.

Budgets tend to evolve, with antiques used regularly. Buckley usually works on rooms from the raw walls all the way up to the last accessory. A sizable retainer is taken up front, half of which is applicable toward future fees. Standard product fees are charged, with higher hourly rates for non-product consulting. Products of higher cost and quality are most often favored, but clients do not feel pressured. Buckley's many fans appreciate his good humor and responsiveness.

Representative Client Comments:
"Tom still understands the value of a handwritten note." "Such a likable person." "His original presentation gave me great confidence up front, and he never pushed." "He considered every idea that we suggested." "The minute you walk in the door you are ‘hugged' by the design and drawn to sit down." "His color palette and melange are not for everyone." "My husband wanted the house to look like a Savings & Loan and I wanted an English Cottage. Tom graciously figured out a way to make us both happy." "Tom works from sunup to sundown to get it right for the client." "Tom likes the high end, and we really did not have a budget." "Three other designers came and went. He was the only one who listened to my ideas and had the patience to work it through." "I invited Tom and his staff to my son's wedding. They have become part of the family."

 
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