Franklin Report Report Card for M & A Builders in Los Angeles
★ Franklin Report Card
M & A Builders
2510 West 171st Street
Torrance, CA 90504-2906
(310) 324-2739
Main Contact: Bill Morris
Categories
Contractors - General

Services & Specialties
Custom construction, tear downs, remodeling

FRANKLIN REPORT RATINGS
Recommendation
 
5]
Work Quality
 
Cost Evaluation
 
Value Analysis
 
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FR Review:
This low-key firm leaves jobs on a high note, say the satisfied customers who sing its praises. Trained as a carpenter, sole proprietor Bill Morris specializes in tear-down renovations, typically going down to the home's footprint. Clients say the firm "does wonderful work" in the traditional scheme. Morris limits his projects to a couple at a time in the environs of Brentwood, Pacific Palisades and Santa Monica, typically ranging from 4,000 to 6,000 square feet. Morris does a small amount of remodeling and, due to strong word-of-mouth, must turn down as many jobs as he takes.

Morris oversees projects personally, lending a consistency of quality and level of investment clients find comforting. They describe him as an "honest, no-nonsense" person who is "difficult to ruffle" in the face of the inevitable surprises of renovation. We hear he stays on top of things and will smooth out any issue right away. Morris brings his own finish crew and is known to hire "good subs." Offering a can-do attitude at prices that clients can do, we're told M&A's work is a terrific value.

Representative Client Comments:
"After a big earthquake he was at our door at 8 AM to see if everything was all right months after the job was done! Our chimney was the only one left standing on the block. The only thing he built that fell was a soap dish." "He watched everything, was never overtaxed and here when he needed to be." "I knew he could walk the walk, not just talk the talk, because he was a tradesperson." "Doesn't pass the buck. It definitely stops with him." "It was the most fun process. The subs were so welcoming and the kids loved hanging around them." "Bill takes responsibility. Always says ‘yes, we can do this.'" "After seeing him every day for ten months, we missed him."

 
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