Franklin Report Report Card for Morgan Manhattan Moving and Storage in Connecticut/Westchester
★ Franklin Report Card
Morgan Manhattan Moving and Storage
16 Bruce Park Avenue
Greenwich, CT 06830
(203) 446-5556
www.morganmanhattan.com
Main Contact: Jeff Morgan
FR Rated
Categories
Movers

Services & Specialties
Superior residential, fine art and antiques moving

FRANKLIN REPORT RATINGS
Recommendation:
 
3.5
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Cost Evaluation:
 
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FR Review:
In business since 1851, Morgan Manhattan predates the Model T (and even the moving van). Current president–and fifth-generation descendant of the founding Morgan–Jeff Morgan oversees a fleet of vans, roughly 700,000 square feet of storage in seven tri-state area locations, and a sophisticated web-based tracking and inventory system. Still, what clients highlight most is the service, which they say is high level. Crews are described as friendly, on-time, and well-dressed. And considering the fact that Morgan’s training process involves a mock apartment setup (which potential employees are required to navigate while lifting delicate, heavy objects), it’s perhaps no surprise that its movers are also frequently called “uber-professional.” In case of damage, the company has an in-house cabinet shop, meaning that even the slightest scratch can be repaired immediately.

Morgan handles all local moves directly, with all estimates done in person. The main drawback, sources report, is top-of-the-market pricing. Also, given the large size of the firm, it’s inevitable that not all clients receive the same level of service. For the most part though, references commend Morgan as a great option.

Representative Client Comments:
“Very careful, very seamless, very professional.” “It’s a huge company, so not every job is exactly the same, but they have a solid reputation overall.” “Very personal attention.” “I demand the best, and I got white-glove treatment from this company.”

 
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