Franklin Report Report Card for Lyric Hi-Fi Inc. in Connecticut/Westchester
★ Franklin Report Card
Lyric Hi-Fi Inc.
1221 Lexington Avenue
New York, NY 10028
(212) 439-1900
Main Contact: Dan Mondoro
Audio/Video Design & Installation

Services & Specialties
Audio/visual and home theater installation and service

Work Quality
Cost Evaluation
Value Analysis
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FR Review:
Launched in 1959, Lyric remains on the cutting edge by identifying
trends early. A pioneer of custom installation as well as the creator
of some of the nation's first remote-controlled audio installations,
founder Michael Kay earns respect and approval from references and
peers alike. His two top employees, Leonard Bellezza and Dan Mondoro,
by then with Lyric for 27 years and 20 years respectively, took over
the operation in 2004, but Kay remains in the store on a daily basis
and is still very much involved. The firm's staff of nearly two dozen
includes project managers who act as liaisons with customers, with
their designers and their architects. Because it has bases in Manhattan
and White Plains, Lyric can effectively cover a greater service region
and can often provide same-day service for clients experiencing
problems. The company, which offers a one-year warranty on parts and
labor, handles a wide range of projects, from entry level component
music and A/V systems to cinema and home automation systems in the six
figure bracket. Lyric’s work can be seen and heard in homes around the
US, and in Europe, Asia and South America as well.

Representative Client Comments:
"Company is well trained and experienced." "Although the office isn't as big as the New York one, it's just as capable." "Work was well thought out and included extra capacity wiring to allow for future capabilities." "Responded immediately whenever renovation contractor was ready for his work or had a question."

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