Franklin Report Report Card for Personal Touch in Connecticut/Westchester
★ Franklin Report Card
Personal Touch
65-02 Otto Road
Glendale, NY 11385
(718) 417-6740
Main Contact: Sal DiPiazza
FR Rated
Categories
Movers

Services & Specialties
Superb residential moving, packing and storage

FRANKLIN REPORT RATINGS
Recommendation:
 
5
Work Quality:
 
Cost Evaluation:
 
Value Analysis :
 
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FR Review:
Working exclusively through referrals, Sal and James DiPiazza and the team at Personal Touch have developed a reputation for being one of the fi nest moving companies in New York. Working almost exclusively in Manhattan, this company takes the name “Personal Touch” to new levels–by meeting with each client to estimate the individual needs of the job and establish a flat fee to cover the entire move. Happy patrons remark that there are no hidden costs–the price estimated is the price paid.

Personal Touch is expensive, but sources happily pay the bill for the level of service and a “job extremely well done.” Moreover, sources appreciate the fact that DiPiazza never “rakes you over the coals” by overcharging for moving supplies (a practice all too common in the industry). Instead, his prices for supplies are just above cost.

Customers report that DiPiazza brings far more men to each job than most firms– and more than they ever expected. All involved seem to benefit from this unique “high manpower policy.” Loyal fans couldn’t be happier with DiPiazza and his “amazing” staff, and they add that the value and service at Personal Touch is truly exemplary.

Representative Client Comments:
“I cannot speak highly enough of them. Sal, the owner of the company, has overseen all of my moves personally, and while they are (very!) expensive, it is worth every penny to have them care for your move from beginning to end.” “The entire experience was pleasant from the time they arrived until the time they left.” “Efficient, courteous, careful–and anxious to please.” “Not only is Sal one of the hardest-working men I have ever met, his staff is equally motivated and enthusiastic.” “Unbelievably organized, pleasant and fast.” “Not that anyone enjoys moving, but these guys were so great I was almost sad when the day was over.” “I had absolutely no worries.” “They packed, moved and unpacked me, and I was pretty much removed from the entire process. I almost fell over when I moved into my new home and it looked like I had been there for years, everything perfectly in its place–these guys are fabulous.”

 
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