Franklin Report Report Card for Phoenix Hardwood Flooring in Connecticut/Westchester
★ Franklin Report Card
Phoenix Hardwood Flooring
112 Main Street
Norwalk, CT 60815
(203) 845-8094
www.phoenixfloors.com
info@phoenixfloors.com
Main Contact: Ed Myers
FR Rated
Categories
Flooring

Services & Specialties
Superb hardwood floor installation, finishing, restoration and repair, custom designs, inlays and specialty finishes

FRANKLIN REPORT RATINGS
Recommendation:
 
5
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Value Analysis :
 
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FR Review:
A well-kept secret among high-end builders and contractors, Phoenix Hardwood Flooring has built a glowing reputation among its clients over the past 25 years. Established in 1990 by Ed Myers, Ken Myatt, Stan Hill and Jeff Samoncik, the business that started out with just ten people is now a company with multiple offices/showrooms (Norwalk and Guilford), two 10,000-square-foot warehouses, and 125 employees.

Phoenix installs, repairs, restores, sands, finishes and creates custom designs, medallions and inlays for hardwood floors only. The firm does mostly new construction for residential interiors in New York City, Connecticut, Westchester and beyond. Aside from new installations, Phoenix also boasts museum-quality and historic restoration projects like the Bush-Holley Museum in Greenwich and the Lockwood Mansion in Norwalk.

Sources praise the firm’s “excellent customer service” and “creative, problem-solving” staff. The company assigns a project manager for each job, ensuring that the client deals with one key person from start to finish. There is no set method for pricing, but a fl at fee is quoted for each job. Projects can range from a simple $500 refinishing to a $350,000 installation.

Representative Client Comments:
“Very resourceful. Found us floors in France in order to match what we had.” “Can accommodate any design aesthetic.” “Easygoing. A pleasure to work with.” “Meticulous.” “Really great work, super reliable and the project manager was great and always answered any questions I had.” “Unbeatable customer service, we love our hardwood floors.”

 
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