Franklin Report Report Card for Cartwheel  in New York City
★ Franklin Report Card
Cartwheel
6 West 18th Street, 2nd Floor
New York, NY 10011
(212) 206-9619
www.cartwheelit.com
hello@cartwheelit.com
Main Contact: Josh Feder
Categories
Computer Installation & Maintenance

Services & Specialties
Computer installation, service and tutoring

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FR Review:
Cartwheel, a straight-talking IT firm, delivers guidance through the ever-knottier tech world. Though the focus at Cartwheel is generally on business accounts (they have a good number of clients in the venture capital world), its “gentle, approachable” staff have some experience working on home offices. Services performed include networking, installation, tutoring and round-the-clock rescues in the event of a digital emergency. Co-founders Josh Feder and Rafi Kronzon are said to net the best techie employees by offering them a chance at partnership in their company. The end result, sources say, is a friendly firm that strives to answer every question you have and maybe a few you didn’t know you had. Cartwheel is perhaps overpowered for small jobs (fixing one buggy piece of software, say), but for bigger projects, the firm earns a bevy of praise: “responsive, competent and patient.”

Representative Client Comments:
“Finally, technical people who speak plain English!” “Very business focused—not going to come to your house to help you reset your Wifi password.” “Solved an extremely thorny internet problem for me and I haven’t used anyone else since.” “I trust them. I know very little about technology, but they never take advantage of that.” “They interpret future needs and save me money in the long run.”

 
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