Franklin Report Report Card for Triple S Reupholstery Center Inc. in Connecticut/Westchester
★ Franklin Report Card
Triple S Reupholstery Center Inc.
337 Westport Avenue
Norwalk, CT 06851
(203) 849-1089
www.duc-interiors.com
customerservice@duc-interiors.com
Main Contact: Steve DeMarco Sr.
Categories
Upholstery & Window Treatments
Upholstery & Window Treatments

Services & Specialties
Retail and trade--Custom upholstery and window treatments

FRANKLIN REPORT RATINGS
Recommendation
 
4]
Work Quality
 
Cost Evaluation
 
Value Analysis
 
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FR Review:
Offering full service at excellent pricing, DUC has carved out a firm market niche. Used by top-drawer decorators and upscale homeowners, the firm does everything from new custom furniture and draperies to upholstered walls to all forms of motorized treatments. Working in the commercial arena as well, the company knows how to efficiently and effectively price, produce and deliver. While most is machine stitched, they reportedly "fill a market need with aplomb."

Under the direction of Steve DeMarco, DUC is associated with Triple S Carpet & Drapery Cleaners, and clients enjoy building upon that relationship. There are twelve employees working in a 5,000-square-foot work area and 1,800-square-foot showroom. Products are usually produced within four weeks.

Representative Client Comments:
"Excellent for straightforward jobs." "Ed is very thorough, handling most of my upholstery for years." "There is never an issue." "Outstanding service for wooden and roller shades." "Highly competent at digestible prices."

5 Stars
 
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REGISTERED (1 review )
Posted 9/30/2013
Reviewed By:
Verified Review
SANDRADEROMA NEW CANAAN, CT

Bottom Line:
EXCELLENT IN EVERY WAY. SUPERB WORKMANSHIP.
Recommendation
Work Quality
Cost Evaluation
Value Analysis
Project Description & Comments:
Our initial introduction to Triple S was in 2000 when we met Steve Curran, Michaele Bobby, and Jane. We have since worked with Triple S several times.

Our New Canaan home had 34 windows, which they precisely measured and installed in the Hunter Douglas wood custom color collection blinds. The architecture with round and odd-sized windows required expert measurements and precision installation. Michaele painlessly and seamlessly handled this project from her initial visit to measure through Steve's perfect, professional, and precise installation.

In 2011 we moved to another home in New Canaan. This time Steve consulted and advised us on the exact type and style of motorized shades we should install in our kitchen, living room, and dining room on several large windowed French doors.

Once again Steve consulted and ultimately directed our cabinetmaker in what we would need and worked hand in glove with our electrician from start to finish making numerous visits to ensure that everything was done correctly. The final result is outstanding and the installation was the ultimate in perfection! Steve is by far the neatest tradesman we had on our entire 2-year renovation project!

We called upon Steve yet again when we decided on custom measured and custom colored, wood plantation shutters throughout the house and the garage. He once again did the exacting measuring required and the personally did the installation. We could not be more pleased with the result.

Ed Marcarelli the Manager of the Upholstery Division at Triple S and his outstanding team, which included Jorge, Rick, and Manuel made the next several months painless and reassuring in all aspects of a very extensive re-upholstery project. They worked with us on major pieces from upholstered headboards to sofas, loves Seats, club chairs, Ottomans, benches, dining room chairs, pillows and decorative table covers.

From helping make the designer fabric choices in the gallery while working with Michaele, Bobby and Jane, to in-home measuring, he process was always enjoyable. Ed and his team were always available to give advice, answer questions, willing to take suggestions, and make any changes however large or small! Always going "above and beyond"! We were most exacting and particular clients in all aspects of these many and varied projects and Ed and his team made sure we were more than 100% satisfied!

We have referred numerous friends and neighbors to Triple S and have had rave reviews from them. Triple S has earned and deserves the highest of recommendations
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