Franklin Report Report Card for ZMK Group, Inc. in Connecticut/Westchester
★ Franklin Report Card
ZMK Group, Inc.
192 Lexington Avenue
Suite 501
New York, NY 10016
(212) 252-1400
Main Contact: Zachary M. Kaplan
Contractors - General

Services & Specialties
High-end residential renovation

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FR Review:
With "unparalleled customer service" this firm executes "flawless" full-scale renovations of prewar and postwar apartments, conversions of lofts, and complete structural overhaul of brownstone townhouses, as well as commercial work. We hear principal Zachary M. Kaplan's project management experience in urban development for the city and his education in architectural and urban history are evident in his knowledge about working here. A native New Yorker, we hear "he knows everybody." Clients say he is very cooperative, highly creative and competent, with a sharp eye for detail. They tell us the patient and polite Kaplan always showed them ways to save money. Whether working in modern glass and steel or traditional dyed plaster and custom plaster crown, references applaud the "spectacular workmanship," and say any other result must be an aberration.

This mid-sized firm has in-house rough and finish carpenters, who we hear can assuage any clients concerns with a wealth of good information, endless options and great quality. We hear Kaplan's staff is reportedly available, friendly, neat and responsive. Overall, clients tell us ZMK dove into projects thoroughly prepared and took each lap on schedule.

Representative Client Comments:
"ZMK brought thoughtful order and clarity to the renovation of our loft." "Zack could often sense when my wife or I were concerned about an issue and would bring it up before we would even mention it." "Provided invaluable suggestions and input on cost- and time-effective solutions to our complicated design." "The firm's dedication to craftsmanship, teamwork and unparalleled project management team set them far above any other construction company I have ever worked with."

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