Franklin Report Report Card for Opus in Connecticut/Westchester
★ Franklin Report Card
40 Montowese Ave.
North Haven, CT 06473
(203) 498-0407
Main Contact: Eric Borgstrom
Audio/Video Design & Installation
Lighting Design

Services & Specialties
Custom A/V design and installation, lighting control and home theater

Work Quality
Cost Evaluation
Value Analysis
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FR Review:
Clients love the service, personal attention and "technophile know-how" of the entire Opus staff. With one of the best warranties in the business (two years parts and labor), superior products and a real sensitivity to deadlines, Opus has earned itself a loyal following that includes entertainment celebrity-types and corporate big-wigs. Founded in 1990, the original partners, Eric Borgstrom and Mark Nimrod have recently expanded to include David Barson. The company is said to excel in the highest-end custom A/V systems. OPUS handles about fifteen major projects each year, with budgets starting at $100,000 and topping out at a whopping $1 million.

Opus has eight employees, four of whom are certified installers. Most of Opus' work is residential and comes from architects and contractors, with projects from Boston to the Hamptons. Customers can visit a 2,000-square-foot showroom at the company's New Haven office. Sources say the firm has fostered a loyal clientele through "establishing long-term relationships through personalized services and being good listeners." Opus' services don't come cheap, although clients in the high-end say they expect to shell out a little extra for a top-tier product.
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