Franklin Report Report Card for DGH Technologies, Inc. in Connecticut/Westchester
★ Franklin Report Card
DGH Technologies, Inc.
185 Summerfield St. 2FL
Scarsdale, NY 10583
(914) 779-7409
www.dghtechnologies.com
info@dghtechnologies.com
Main Contact: David G. Hoch
Categories
Computer Installation & Maintenance

Services & Specialties
Home technology services

FRANKLIN REPORT RATINGS
RECOMMENDATION
 
4.5]
WORK QUALITY
 
COST EVALUATION
 
VALUE ANALYSIS
 
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FR Review:
Clients say David Hoch is the go-to man in Westchester County for all your home (PC-based) technology needs. Hoch will "walk you through the process" from identifying what kind of computers you need to what kind of network you'll require. He's only got a staff of two, so make sure you give him a little lead-time--but because of the small operation, clients say they get sensible advice and "soup to nuts" service. Hoch is happy to answer quick questions over the phone to existing clients and doesn't bill for travel unless it's one hours' drive from his office.

Hoch has more than fifteen years in the information technology business, and sources say "he is a good guy with great service." Typical projects include a small home network with three desktops and a laptop connected wirelessly to the Internet. However, Hoch has a few corporate clients and can handle systems of up to 75 computers. He offers emergency service at times, billed out at 1.5 times his higher $140 hourly fee, and while Hoch tries to respond expeditiously to most emergency service calls, you might not hear back until regular business hours.

Representative Client Comments:
"He has offered us the highest level of service, support and consultation I have experienced." "David has always been extremely professional in every aspect of the job." "He executed on what was proposed and did it in the time frame promised."

 
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