Franklin Report Report Card for ETC in Florida Southeast
★ Franklin Report Card
ETC
2921 North Australian Avenue
West Palm Beach, FL 33407
(561) 881-8118
www.etc.fm
Main Contact: Bill Maronet, Rob Doherty
Categories
Audio/Video Design & Installation

Services & Specialties
High-end A/V systems and home integration

FRANKLIN REPORT RATINGS
RECOMMENDATION
 
4.5]
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FR Review:
ETC is a large, well-respected firm with a reputation for the kind of cutting-edge, jealousy-inducing systems that grace the cover of industry magazines. Sources say the company's hallmark is a high degree of integration, that the staff is expert at joining home theater equipment, air conditioning, heating and security controls together into one control panel in an elegant, usable fashion. Technology and design are clear strengths of the firm, with a dream team of "in-house experts" in every field (lighting, sound, etc.) on hand to ensure quality control. Yet references are also quick to state that ETC's techies are not the stereotypical antisocial types, nor are they pushy and sales-focused. Many cite the staff's friendliness as a key selling point.

Founded in 1987 by current president Bill Maronet, the company now fields seventy employees, with a healthy fleet of service trucks to boot. ETC works primarily in Palm Beach but will travel farther afield for larger projects. In fact, the firm is primarily recommended by sources for bigger, more customized systems, not bare bones, two-speaker jobs. It offers both 24/7 emergency service and a variety of contracts that can include "check-up" visits so the system is ready for clients returning to Palm Beach for the season. Prices are described as commensurate with the quality––not a huge bargain but worth it for those who want the best of the best.

Representative Client Comments:
"One of the three best companies in Palm Beach." "Great reputation in the business and a great staff." "Some of the more impressive setups I've seen, I've seen ETC do. Really at the top of their game." "They're a high-end company and their jobs are high-end. Not cheap, run-of-the-mill stuff." "I'd use them again and again, no question."

 
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